Contents > Troubleshooting:
This section just re-iterates what has already been quoted earlier in this webpage.
After you enter your ppp username and password and press the 'Save' button, you will receive an error message regarding an 'Invalid PPP username'. This is a feature of the BT firmware for the 2700HGV hub.
If you are using BT v5.29.x firmware, and you wish to manually edit the ADSL parameters on the following page:
Click Here for simple instructions.
If you are using BT v184.108.40.206 or later firmware, and you wish to manually edit the ADSL parameters on the following page:
Click Here for instructions.
If you are using BT v220.127.116.11, there is an additional step required to successfully save your ppp username and password. Please refer to the instructions for the 15 digit HURL13 method described on this page.
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